We are so confident you will love your new outdoor living space; it comes with a money–back guarantee.
To qualify for this guarantee, you must have:
Your money–back refund will be the original purchase price less the installation and transport cost as detailed in your original invoice and our costs for dismantling and collection of your pergola.
Pergola Warranty – Peace of Mind with Every Purchase
At Rase Outdoor Living, we believe your pergola should deliver beauty, comfort, and performance for years to come. That’s why all our pergolas are backed by a comprehensive warranty, giving you complete peace of mind.
Our supplier-backed warranties cover everything from the frame and finish to fabrics, motors, and accessories – ensuring your investment is protected. Please note, warranties vary by component and environmental conditions (for example, installations within 5km of the coast).
See the table below for full warranty details.
For full warranty terms and conditions, visit our supplier’s official warranty page.
Awning Warranty
While our pergolas are built to last, we also understand that many of our customers choose to enhance their outdoor spaces with awnings for added flexibility and shade. Just like our pergolas, every awning we supply is protected by a robust, supplier-backed warranty for your peace of mind.
Our awning warranties cover all key elements – from the cassette and arms to fabrics, motors, and integrated lighting – so you can enjoy your outdoor space knowing you’re supported long after installation. As with our pergola range, warranty terms may vary based on location and environmental conditions, such as coastal or high-pollution areas.
You can find a full summary of our awning warranty coverage in the table below.
For full warranty terms and conditions, visit our supplier’s official warranty page.
